FAQ

What types of headwear does The Arion Brand offer?

At The Arion Brand, we offer a curated selection of stylish and comfortable headwear. Our collection features unique designs, including standout pieces like the DALLAS CLOUDS V1, which showcases eye-catching 3D embroidery. Whether you're looking for something trendy or comfortable, we have something for everyone!

How do I choose the right size for my hat?

Choosing the right size is essential for comfort! We recommend measuring the circumference of your head just above your ears and using our sizing chart available on each product page. If you're between sizes, it's usually best to go with the larger size for a more comfortable fit.

What materials are used in your hats?

We prioritize quality and comfort in our products. Our hats are made from a variety of materials, including breathable fabrics that ensure comfort while maintaining a stylish look. Each product description includes specific material details, so you can find the perfect fit for your needs.

How can I care for my Arion Brand hat?

To keep your hat looking great, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as this can damage the structure and design of the hat. Always check the care instructions specific to each product for the best results!

Do you offer returns or exchanges?

We want you to love your purchase! If for any reason you're not satisfied, we do offer returns and exchanges. Please refer to our return policy for detailed information on how to initiate a return or exchange process.

How long does shipping take?

Shipping times can vary based on your location and the shipping method selected at checkout. Typically, you can expect your order to arrive within 5-10 business days. We strive to process and ship your order as quickly as possible!

Can I track my order?

Absolutely! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's journey right to your doorstep.

Do you offer international shipping?

Yes, we do offer international shipping! We want our stylish hats to reach customers around the globe. Please note that shipping times and costs may vary based on your location, so be sure to check the shipping options at checkout.

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email or through our contact form on the website. We aim to respond to all inquiries as quickly as possible.